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Quality, Style and Comfort. Only at Reid Furniture

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At Reid we pride ourselves on our ability to understand our customer’s needs, whilst always providing excellent service and attention to detail.

Jean Henderson, Sales Advisor

Supercover

Care for your furniture.

You can help maintain the appearance of your furniture and prevent wear and tear by cleaning it regularly, avoiding build up of dirt and grease, and by keeping it out of direct sunlight. Always read and follow any manufacturer’s care instructions.

   

Relax with SuperCover

All of our furniture is designed to a very high standard and you can be assured of both its quality and durability.

However, as we know, accidents can and do happen and, in a split second, lasting damage can be caused to your new furniture.

That’s why we’ve developed SuperCover, a range of 5 year plans specifically designed to help you keep your furniture looking good for years to come.

Choose the Sofa Cover that's best for you.

We offer different levels of cover for our customer’s leather and fabric sofas. Please use the table below to see the key differences. Structural Defects Cover is available from when the manufacturers guarantee has expired and may be particularly worth considering if you are purchasing recliner furniture.

 

 *NOTE: Silver cover is only available on sofa purchases up to £999/€1,200 and a maximum of 6 seats in total.

Plus extra protection.

When you buy SuperCover for your fabric sofa, we will spray it with an application of an aqueous protector before your furniture is delivered to you. This treatment forms an invisible shield around each fibre which helps to resist oil and water based spillages and prevent permanent staining.

And for SuperCover Platinum and Gold leather sofa purchases, we will provide you with a complimentary care kit that’s been specially designed to help care for and maintain the appearance of your new leather furniture.

 

 The easy to use leather care kit contains:-

•    8 protector wipes
•    8 stain cleaner wipes    
•    4 ink remover wipes

Beds, Bedroom Furniture, Dining and Occasional Furniture.

SuperCover is also available on virtually all of the other products we offer and covers Accidental Stains, Accidental Damage and Structural Defects. Your sales advisor will be able to provide you with further information on availability for your purchase.

Where you purchase a new mattress, we’ll give you a complimentary protector of the same size.

All SuperCover plans last for 5 years from the date of delivery, (subject to the policy Terms and Conditions overleaf).

What's Included:

Depending on the type of furniture you purchase and which SuperCover option you choose, SuperCover provides:-

  Cover against costs associated with removing the accidental stains from your furniture, as listed in the Terms and Conditions overleaf;
Cover against accidental damage caused by rips, tears, burns,
scuffs and scratches;
Cover against accidental damage caused by:
• water and liquid marks caused by food and beverages,
• heat marks, and
• breaking, chipping and scratching of glass and mirrors;
Cover against the costs of repairing structural damage, arising after
expiry of the manufacturer’s 12 months guarantee, due to faulty
workmanship and/or materials;
Replacement furniture on a “new for old” basis if we are unable to clean and/or repair, subject to the policy Terms and Conditions overleaf;
A complimentary leather sofa care kit, a pre-applied stain protector for fabric sofa or a mattress protector (as applicable to your purchase); and
The extra security from knowing that SuperCover is insured by
IGI Insurance Company Limited, (authorised and regulated by the
Financial Services Authority).

And what's not:

SuperCover does not cover:-

  Furniture used for rental or commercial purposes or furniture damaged while in storage or transit (exclusion 3.3)
Colour fading or dye transfer (exclusion 3.8)
More than one accidental damage incident caused by pets and all damage caused by unattended pets (exclusion 3.3)
General wear and tear to the furniture or any accumulation of multiple stains (exclusion 3.3).

Please note that SuperCover is not a general cleaning or maintenance contract and that any cleaning undertaken under the terms of SuperCover is limited to the affected area(s) only. The above is only a summary of the key benefits and exclusions, for full Terms and Conditions please see overleaf.

SuperCover Service Helpline

UK: 0845 0789603
Republic of Ireland: +44 845 0789603
Opening Hours Monday – Friday 9.00am – 5.00pm

 

For Terms and Conditions please click here.